About Us
At ZephyrHMS, we are dedicated to revolutionizing healthcare management through innovative and efficient solutions. Founded in 2020, our team of over 150 professionals brings a wealth of expertise to help healthcare providers streamline their operations, optimize their revenue cycle, and enhance patient care.
We specialize in providing comprehensive Revenue Cycle Management (RCM) services, ensuring that healthcare providers can focus on what they do best—caring for patients. Our commitment to excellence, compliance, and security is evident in our ISO 27001-compliant processes, guaranteeing the highest standards in data protection.
Our mission is to empower healthcare providers with cutting-edge tools and personalized support to transform their practice’s financial performance. By partnering with ZephyrHMS, you gain more than a service provider—you gain a dedicated ally in navigating the complexities of healthcare management.
Our Vision: To be the leading provider of healthcare management solutions that drive efficiency, transparency, and better patient outcomes.
Our Mission: To simplify healthcare management for providers by delivering tailored, technology-driven solutions that enhance financial health and operational efficiency.
Our ability to scale, innovate, and deliver helps our healthcare clients improve their bottom line.
- Skilled Team: 150+ dedicated professionals
- Revenue Collected: $10 billion in accounts receivable annually
- Automation: Over 1,000 bots designed and deployed for leading healthcare companies
- Medical Coding: 118+ million medical charts coded annually
- Patient Interaction: 8 million patient support calls and inbox emails managed yearly
- Transactions Handled: 145 million transactions processed
- Emergency Medicine: 16% of all US emergency medicine charts coded by our team
- Experience: Over 4 years of continued excellence since our founding in 2020
As an industry leader in technology-enabled, end-to-end revenue cycle management and clinical communication services, Zephyr Health Management Service RCM helps providers, payers, and other healthcare stakeholders achieve the triple aim: enhancing the care experience, reducing costs, and improving population health.
With nearly two decades of expertise and strong credentials as a full-service partner, we measure our success by your success.
- Providers: Improve patient experiences, enhance reimbursement, reduce costs, and boost efficiencies.
- Payers: Optimize financial outcomes by improving member satisfaction, ensuring appropriate care, and complying with industry regulations.
- Pharma Companies: Ensure seamless continuity of care with our Market Access Services, facilitating positive enrollment experiences, expediting benefit authorizations, and fostering revenue growth.
- Rapid Scalability 95%
- Trust & Reliability 100%
At Zephyr Health Management Service, we believe that our people are the cornerstone of our success. We are committed to delivering exceptional client outcomes by investing heavily in the development and growth of our employees. Our robust internal training programs ensure that we not only attract top talent but also nurture them into industry-leading professionals. This commitment to employee development has resulted in high retention rates, allowing us to consistently pass on their expertise to our clients. By focusing on our team’s growth, we ensure that our clients receive the highest quality service, driven by a dedicated and knowledgeable workforce.
Clients trust Zephyr Health Management Service RCM because we offer rapid scalability, enabling us to meet the demands of any enterprise-level RCM needs swiftly. Our technology-enabled solutions ensure that we leverage the latest innovations, so our clients can stay ahead without the hassle of constant upgrades. With deep domain expertise, we have extensive knowledge of over 80 hospital billing, PM, and EMR/EHS systems, allowing us to provide tailored solutions that meet specific needs. Our proven ROI speaks for itself, as we consistently deliver industry-leading quality and efficient processes that add significant value. Additionally, we adhere to strict protocols and compliance standards, ensuring that our clients’ data is always secure and compliant with industry regulations.
Our clients also benefit from our unparalleled resource availability, which ensures that we can address any challenges promptly and effectively. By maintaining a strong focus on security and compliance, we provide peace of mind, knowing that their sensitive information is protected. This comprehensive approach to service delivery is why clients continue to choose Zephyr Health Management Service RCM as their trusted partner.
Zephyr Health Management Service is uniquely positioned to source and train the best talent in the industry. Our leadership in medical coding is supported by our in-house training academy, which ensures that our staff are not only highly qualified but also deeply understand the nuances of the US healthcare system. We are committed to recruiting top talent and further developing them through continuous education and professional development opportunities. This approach ensures that our team remains at the forefront of industry trends and best practices, providing our clients with exceptional service and expertise.
Our recruitment and retention strategies are designed to attract and retain the best professionals in the field. We focus on creating a supportive and engaging work environment that encourages growth and collaboration. By investing in our employees’ development, we maintain high retention rates, which translates to consistent and reliable service for our clients. Our dedication to training excellence and employee satisfaction is what sets us apart and ensures that we continue to deliver outstanding results for our clients.
At Zephyr Health Management Service RCM, our commitment to excellence is reflected in our comprehensive training programs. Our in-house academy is dedicated to developing top-tier medical coders who are proficient in the latest healthcare trends and technologies. By leveraging automated technology, we ensure consistent, high-quality education that keeps our team at the forefront of the industry.
Our academy has successfully trained thousands of coders, providing them with the skills and knowledge necessary to excel in their roles. We focus on continuous learning and development, ensuring that our professionals are well-equipped to meet the evolving needs of the healthcare sector. This dedication to training excellence not only enhances our team’s capabilities but also ensures that our clients receive the highest quality service.
Discover More with Zephyr
Ready to take your healthcare management to the next level? Contact us today to learn more about our services and how we can help you achieve your goals. Whether you’re looking to optimize your revenue cycle, improve patient interactions, or streamline your administrative processes, Zephyr Health Management Service RCM is here to support you every step of the way. Simplify your billing with us and experience the difference.