Collecting complete and accurate patient information at the point-of-service and capturing it correctly in your revenue cycle system is crucial for the success of your revenue cycle and enables comprehensive population health analytics.

Inaccurate capture of patient demographic information leads to claim denials and delayed payments. Research shows that healthcare organizations lose up to 7% of their annual revenue due to errors in demographic data capture. Establishing a clear and standardized process for collecting patient demographic information helps prevent critical mistakes early on. Accurate demographic collection increases the rate of clean claim submissions while reducing payment delays and denials.

Utilize Zephyr Health Management Service’s Patient Registration Services:

Improve accuracy and optimize your revenue cycle with our Patient Registration Services.

Demographic Entry and Verification:

We validate and update the following patient information in your practice management system:

• Personal Information: Legal name, gender, address, and phone numbers (work/home/mobile).
• Identification: Social security numbers for identification.
• Insurance Information: Health insurance details and policy information.
• Government Policies: Medicaid or Medicare policy information.
• Responsible Party: Contact information for the person responsible for payments.
• Special Requirements: Details about special requirements (e.g., interpreter services, stretcher access).

Benefits:

• Enhanced Data Accuracy: Ensures precise demographic information entry.
• Reduced Claim Denials: Minimizes the chances of claim denials due to incorrect demographic data.
• Optimized Revenue Cycle: Improves the efficiency of your revenue cycle management.
• Increased Revenue: Prevents revenue loss from demographic data errors.
• Streamlined Processes: Establishes a standardized process for patient demographic information collection.

What to Expect with Zephyr Health Management Service’s Patient Registration Services

Rest easy knowing you have a partner who understands the intricacies of revenue cycle management and business processes. Our dedicated team of process experts is committed to deeply understanding your organization’s functions, from high-level to low-level nuances, to help you achieve total efficiency.

Our Expertise Ensures:

• Improved Productivity and Accuracy: Enhanced capture of patient demographic information.
• Increased Clean Claim Submission: Higher rates of clean claim submissions.
• Reduced Demographic-Related Denials: Fewer denials due to demographic errors.
• Real-Time Collaboration: Seamless real-time collaboration and reporting through our client portals.
• Detailed Status Updates: Weekly detailed status updates and reporting.

Contact Us

Learn how Zephyr Health Management Service’s Patient Registration and Demographics Services can benefit your organization.